SEO Alumni Programme

SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.
We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.

The Role
The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.  
While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support. 

Responsibilites and Accountablitilies 

• Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement • Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators 
•  Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning 
•  Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team  
•  Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity  
•  Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning 
•  Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community 
•  Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times 
•  Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation 
•  Undertaking any other duties relevant to the role, as requested 
•  Demonstrating a strong commitment to the organisation’s values, ethos, and mission 

Essential Skills and Experience

• Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.
• Strong written communication skills, with the ability to summarise complex information clearly and accurately
• Excellent attention to detail, with a commitment to data quality and accuracy
• Ability to use initiative and creatively source information to identify opportunities and map relationships and networks
• Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement
• Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports
• Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook
• An interest in, and commitment to the charities core aims, value and mission.

What we offer

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. And more…

EQUAL OPPORTUNITIES STATEMENT

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.